A delivery exception in FedEx refers to any unexpected event or circumstance that prevents the successful delivery of a package. This can include situations such as incorrect address information, weather conditions, or the recipient not being available to receive the package. When a delivery exception occurs, FedEx will typically make multiple attempts to deliver the package or may hold it at a nearby location for pickup. Customers can track their package and receive updates on any delivery exceptions through the FedEx website or mobile app.
1. What is a delivery exception with FedEx?
A delivery exception with FedEx refers to any unexpected event or circumstance that prevents the successful delivery of a package. This can include issues such as incorrect address information, weather conditions, or a recipient not being available to receive the package.
2. How can I track a package with a delivery exception?
If your package has a delivery exception, you can track its status through the FedEx website or mobile app. The tracking information will provide details on the specific exception and any actions required to resolve the issue and complete the delivery.
3. What should I do if my package has a delivery exception?
If your package has a delivery exception, you should review the tracking information to determine the cause of the issue and any necessary actions to resolve it. This may include contacting FedEx customer service, providing updated address information, or arranging for a package pickup or delivery at a different location.