If UPS doesn’t deliver on time, the company may offer a refund or credit for the shipping cost. However, if the delay causes significant financial loss or damages, the recipient may be able to file a claim for compensation. It’s important to check the UPS service guarantee and terms and conditions for specific details on their policies and procedures for late deliveries.
1. What is UPS’s policy on late deliveries?
– UPS guarantees on-time delivery for certain services, and if a package is not delivered on time, the customer may be eligible for a refund or credit. However, there are exceptions to this policy, such as weather delays or incorrect addresses.
2. What should I do if my UPS package is late?
– If your package is late, you can track its status online or contact UPS customer service for assistance. If the package is eligible for a refund or credit, you can submit a claim through UPS’s website.
3. Can I sue UPS for late delivery?
– It is possible to file a lawsuit against UPS for late delivery, but it may be difficult to prove damages and win the case. It is recommended to first try to resolve the issue through UPS’s customer service and claims process.