If you miss a UPS signature delivery, UPS will usually make three attempts to deliver the package to you. If you are not available to sign for the package after three attempts, UPS will hold the package at a nearby UPS location for up to five business days. After that, the package will be returned to the sender. However, you can also arrange for a friend or family member to pick up the package on your behalf by providing them with a signed note authorizing them to do so. Alternatively, you can also request that UPS deliver the package to a UPS Access Point location for pickup at your convenience.
1. What happens if I miss a UPS signature delivery?
If you miss a UPS signature delivery, UPS will leave a UPS InfoNotice® at the delivery address. This notice will provide information on how to reschedule delivery or redirect the package to a UPS Access Point® location for pickup.
2. Can someone else sign for my UPS delivery if I am not available?
Yes, someone else can sign for your UPS delivery if you are not available. However, the person must be at least 18 years old and present a government-issued photo ID that matches the name on the package.
3. Can I change the delivery address of my UPS package if I miss the signature delivery?
Yes, you can change the delivery address of your UPS package if you miss the signature delivery. You can do this by using the UPS My Choice® service or by contacting UPS customer service. However, additional fees may apply for this service.