If FedEx delivers to the wrong address, the first step is to contact FedEx customer service and report the issue. They will investigate and try to locate the package. If the package cannot be found, FedEx will initiate a trace to locate the package. If the package is not found, the shipper can file a claim for the lost package. It is important to ensure that the correct address is provided when placing an order to avoid delivery to the wrong address.
1. What should I do if FedEx delivers my package to the wrong address?
If FedEx delivers your package to the wrong address, you should contact FedEx customer service immediately to report the issue. They will investigate the matter and try to retrieve your package as soon as possible.
2. Who is responsible for the package if FedEx delivers it to the wrong address?
If FedEx delivers your package to the wrong address, they are responsible for retrieving it and delivering it to the correct address. However, if the package is lost or damaged during the process, FedEx may be liable for compensation.
3. Can I get a refund if FedEx delivers my package to the wrong address?
If FedEx delivers your package to the wrong address and you do not receive it, you may be eligible for a refund. However, if the package is delivered to the wrong address but retrieved and delivered to the correct address, you may not be eligible for a refund. It is best to contact FedEx customer service to discuss your specific situation.