“Delivered to agent” typically means that the package has been delivered to a third-party agent, such as a leasing office, front desk, or mailroom, instead of directly to the recipient. This could be due to the recipient not being available to receive the package or if the sender requested the package to be held for pickup. It’s important to check with the specific agent or location to retrieve the package.
1. What does “delivered to agent” mean in the context of USPS tracking?
When a package is marked as “delivered to agent” by USPS, it means that the package has been delivered to a designated recipient or representative at the delivery address, such as a front desk attendant or building manager.
2. Why does USPS use the term “delivered to agent” instead of “delivered to recipient”?
USPS uses the term “delivered to agent” to indicate that the package has been handed over to someone other than the intended recipient, such as a third-party representative or a person authorized to accept deliveries on behalf of the recipient.
3. What should I do if my package is marked as “delivered to agent” but I did not receive it?
If your package is marked as “delivered to agent” but you did not receive it, you should first check with the designated agent or representative at the delivery address to see if they accepted the package on your behalf. If the package cannot be located, you should contact USPS to file a missing mail claim and request an investigation into the delivery status of your package.