A shipment exception occurs when there is a deviation from the normal handling of a package during transit. This could include delays, damage, or other issues that prevent the package from being delivered on time. When a shipment exception occurs, FedEx will typically provide an explanation for the issue and work to resolve it as quickly as possible.
1. What is a shipment exception with FedEx?
A shipment exception with FedEx occurs when there is a delay or issue with the delivery of a package, such as a weather-related delay, incorrect address, or damaged package.
2. How can I track and resolve a shipment exception with FedEx?
You can track a shipment exception by using the tracking number provided by FedEx on their website or through their mobile app. To resolve a shipment exception, you can contact FedEx customer service for assistance and provide any necessary information or documentation.
3. What are common reasons for a shipment exception with FedEx?
Common reasons for a shipment exception with FedEx include incorrect address, recipient not available for delivery, customs clearance delays for international shipments, and weather-related disruptions.