If UPS didn’t deliver your package, the first step is to check the tracking information to see if there are any updates or delivery exceptions. If there are no updates, you can contact UPS customer service to inquire about the status of your package and request a delivery update. If the package was marked as delivered but you did not receive it, you can also contact UPS to file a claim and request an investigation. Additionally, you can reach out to the sender of the package to see if they have any additional information or can assist in resolving the issue.
1. What should I do if UPS didn’t deliver my package on the expected delivery date?
If UPS didn’t deliver your package on the expected delivery date, you should first check the tracking information to see if there are any updates or delivery exceptions. If there are no updates, you can contact UPS customer service to inquire about the status of your package and request a delivery update.
2. What if UPS says my package was delivered, but I didn’t receive it?
If UPS says your package was delivered, but you didn’t receive it, you should first check with your neighbors or anyone who may have accepted the package on your behalf. If you still can’t locate the package, you can contact UPS customer service to report the missing package and request an investigation.
3. Can I file a claim with UPS if my package was lost or damaged during delivery?
Yes, you can file a claim with UPS if your package was lost or damaged during delivery. You will need to provide proof of the value of the package and any supporting documentation, such as photos of the damage or receipts for the items. UPS will investigate the claim and provide compensation if the claim is approved.