UPS typically leaves packages at the recipient’s doorstep or a designated delivery location specified by the recipient. If the recipient is not available to receive the package, UPS may attempt to deliver the package to a neighbor or leave a delivery notice with instructions on how to retrieve the package. In some cases, UPS may require a signature for delivery and will not leave the package unless someone is available to sign for it.
1. Where does UPS leave packages if no one is home to receive them?
– UPS may leave packages in a safe location at the recipient’s address, such as a porch, garage, or backyard. If there is no safe location, UPS may attempt to deliver the package to a nearby neighbor or hold it at a UPS location for pickup.
2. Can I request UPS to leave my package at a specific location?
– Yes, UPS offers a service called “UPS My Choice” that allows customers to customize their delivery preferences, including requesting packages to be left at a specific location. Customers can also leave delivery instructions for the driver in the “My Choice” portal.
3. What happens if UPS leaves a package at my doorstep and it gets stolen?
– If a package is stolen after being left at the recipient’s address, UPS may be liable for the loss if the package was not delivered to a secure location as requested by the customer. Customers can file a claim with UPS for the value of the stolen package. However, UPS may not be liable if the package was delivered to a secure location or if the customer did not request any special delivery instructions.